Thanks for making this thread, @Reblod. I think you've eloquently described a lot of the frustrations that I've seen, heard, and felt also.
And thank you everyone else, for sharing your own experiences and thoughts.
I read through this thread and wanted to take a few days to gather my thoughts before responding. Obviously, this is a complex issue that's morphed for better and worse over the years and, like with any other community (online or not), will always have some aspect of drama or conflict. As such, I think we can all agree that Notebook.ai has changed a lot over the years (and not just in functionality) – and we're still growing, and will continue to grow. This site is my passion and I work every day (and every night) on making it better, and doing my part to improving the tools available for a new generation of writers, roleplayers, and worldbuilders.
That said, I'm sorry to hear that people are having bad experiences. Obviously, that is not the kind of experience I want people to have here.
To be perfectly honest, I agonized over whether to add forums to the site for months originally before finally deciding to do it. Communities always come with huge potential upsides in friendship, shared knowledge, and experiences they can create – but they also always have the potential for downsides, too. Not just in unwanted distractions (we are a writing site, after all!), but also in more important areas like feeling welcome, feeling safe, and maintaining proper mental health.
Most people wouldn't describe me as a very social person. Many would actually ascribe quite the opposite to me. I'm usually a watcher, a wallflower, the quiet one. I know I'm not fit to dictate what a diverse, growing community of people from all over the world can or can't do, and I've intentionally taken a backseat in the past to a lot of the forum drama, preferring instead to have users work things out on their own. I think it's an important learning opportunity for many to be exposed to new thoughts and ideas and to be able to rationally debate or talk about those ideas among peers. While this moderation approach works for some, I can see it doesn't work for everyone.
This is a problem that I want to address, and one that needs more time spent thinking through how to best foster the vibrant, accepting, wholesome community of writers I would love us to be.
I have some initial ideas, but I'd also like to hear from anyone else that has thoughts, suggestions, or opinions on how the forums experience could be improved, specifically as it relates to new users trying to get integrated as well as how to preserve a beloved experience for users who've been here a while. I'd like to avoid hijacking this thread so I'll go back to being a passive reader of people sharing their stories here, but feel free to send me a PM any time.
People are complex and communities even more so. However, communities can always get better. :)
I appreciate everyone's input in identifying problems in the community and I'm here to listen.