forum I cancelled my subscription and it charged me for a whole month of premium that I'm not gonna get to use...

Started April 05, 2021 by @Aizawa-Sensei group

tune

My bill was set to renew on April 9th, 2021. I canceled my subscription just now, and it charged me for a whole month from April 5th to May 5th, even though I no longer have access to the Premium subscription.

wow, that's tuff! How much did it charge you for the whole month?

$7.00; it told me it gave me the $9.00 one month subscription, but that it deducted $2 since I canceled my previous plan before it ended. What I don't understand is why I got double-charged since I still don't even get the premium subscription…

Which, I mean, it's just seven bucks, but it still sucks that I lost that money and I can't even use my premium now. -_-

Dang, that sucks, sorry to hear that :(. Maybe they should try working on the billing process or something so that doesn't happen again.

Yea, it could just be a glitch or something, so they might want to check out what it is. I may not repurchase any subscriptions until they do. But, oh well; it could be worse. Thanks for acknowledging my odd little predicament.

Your welcome, I try my best to help people every day!

Here I'm just gonna @ @andrew (Our Supreme Lord and Overseer) for you :) he's the site creator and can probably help you out

Thank you so much

Yeah no problem!

Hey @Aizawa, thanks for letting me know. I'll look into what happened and reach out by email shortly!

Edit: Sent! :)

Thank you, @andrew (Our Supreme Lord and Overseer)! :) I received the email and appreciate your fast response to my issue. I'll likely be buying premium again in the future.

@Aizawa Thanks for the quick response and letting me know you got the email. Sorry for any confusion and thanks again for supporting the site! Feel free to reach out any time if you need anything else. :)