forum Error 500
Started by @HighPockets group
tune

people_alt 61 followers

@andrew health_and_safety flash_onAdmin

I got an error message for both debate links.

Same, they both sent me to the same page though.

Ah, the thread's probably just redirecting you to the page you were on earlier, which is probably the page with the error. Thanks for the extra info.

Deleted user

@andrew (Our Supreme Lord and Overseer) you mentioned corrupt avatar–I changed mine yesterday (finally after 2 years lol) and since the chats in question are both 'mine' I thought maybe that it was MY avatar, so I changed it again this morning.

Buuuuuuuuuuuuuut the issue is still occurring :(

@andrew health_and_safety flash_onAdmin

Haha, no worries @Kyubi. I'm pretty sure I found the culprit (Who Shall Not Be Named, Even Though They Did Nothing Wrong) and I'm working on a fix now. I'll remove the bad avatar manually, but I'll have a fix shortly that'll just have people fall back to Gravatar avatars if there are any errors with the uploaded image.

Hang in there, a fix is on the way soon. :)

Deleted user

For my other account, I can't open the discussions tab or the profile tab without getting the error, and on this one, I can open both, but a lot of the chats I was following give me the error. I did change my pfp a few days ago, but it's something it's been before, and it's the same as this one

@andrew health_and_safety flash_onAdmin

I think the error should be fixed now, so y'all should no longer be seeing errors on the Debate^3 chat or Pickles' old profile. I have a release going out now that should prevent it from happening again, too.

@andrew health_and_safety flash_onAdmin

There's a few niche cases were a very small number of users see the occasional error 500. I'm gonna go ahead and add in an extra server today to see if I can bring it down to a true 0% error rate, but as-is we're seeing spikes of errors maxing out at around 0.3% of requests (so, at most 1-3 errors for every 1000 page loads during the rare+short case that servers are overloaded) and lasting for just a few minutes. So if you see an error, please just refresh and try again – it should fix itself shortly. :)

If it persists, please do let me know though!

These are the error rates for today, but most of them are actual errors (payments not going through, people uploading invalid images, spambots attacking the site, etc). With those it looks worse than it is – most actual usage is much closer to an actual 0% error rate. :)