forum Social tab in characters doesn't show anything
Started by Gazelle
tune

people_alt 38 followers

Gazelle

At first I thought it was a WIP but then I found it in the template customisation, filled with tabs that I would actually quite like to use. But whenever I open it in a character it's just blank. So far it's the only tab in the entire app I've seen do this. Help?

Gazelle

UPDATE: So this is extremely weird. I logged in on a different computer today, and the social tab worked. I came back home, but it still doesn't work on mine. Here's where it gets proper mad: I opened an incognito tab, and it works on that, but it still doesn't work on a normal Chrome tab.

@andrew health_and_safety flash_onAdmin

That is super weird, but makes me feel a little better about wondering why the social tab was working for me but not for you. If it's working for you in an incognito tab but not in a normal tab, my best suggestion would be to clear your cache or browsing data in Chrome (be aware: this will log you out of most sites):

This should clear out whatever in your normal Chrome browser is keeping things from working based on the assumption that an incognito browser (like another computer) doesn't use your site data or site cache and it is working there. You can also try a "hard refresh" (ctrl+shift+R on Windows, cmd+shift+R on Mac) to force your browser to fully-reload the page, which might also help.

I'm also still investigating to see if there's anything I can do to make things just suddenly work for you, but that might be a faster fix if it works for you. :)

Gazelle

No need to apologise! You could never have seen such a specific bug coming lol. Really curious to know what caused it, if you're at liberty to say of course

@andrew health_and_safety flash_onAdmin

Ha, I'd love to show off what caused it when it's confirmed fixed! Since I'm not actually able to replicate the issue, I'm planning on trying out a few different things today.

One side-comment I have is… based on your screenshot above, it looks to me like you have some kind of adblocker (or something else) as an extension. Is that correct? If so, would you mind telling me which one so I can do some testing with it? I don't want to be right, but I've had a sneaking suspicion in the past the word "Social" has caused some problems with them (and the fact that it works in incognito where extensions are disabled makes me wonder). Probably (hopefully) wrong, but it's just one more way to try to replicate the issue on my side so I can guarantee it's fixed. :)

Gazelle

AH, you nailed it! It's Adblock Plus, I turned it off and it worked immediately. It's consistent too, that was definitely the problem. Wish I had thought of trying that… thanks for the help!

@andrew health_and_safety flash_onAdmin

Haha, oh dang. That really is a ridiculous bug, then! I'm glad it worked out for you! Thank you a ton for the patience.

And now I know for other people that inevitably run up against the same bug, so I can start testing and figure out what exactly breaks with Adblock Plus so you can get back to ad blockin' everywhere. :)

Gazelle

Haha! Luckily you can choose which sites it works on, so i don't have to worry about turning it off whenever i want to give my characters friends