Hello everyone, I hope I'll not piss Admins off by asking this question, but I seriously have no idea how to resolve it.
I, as you can guess, have a premium. I got it mostly to have access to more features, like more gallery uploading space, but it looks like after uploading 9 more pictures my uploading space is already full??? whenever i try to upload something it tells me that i don't have enough "bandwidth" and that i need to get more, but it's impossible. And I have hard time believing that those 9 new pictures took up all 10GB of space I was supposed to have, because I even took a time to make them smaller.
I get that some of first images are quite big but…. are they seriously so big i can't upload anymore? Is there anything I can do about it? I made all this drawings and sketches and maps and I just can't post them here and it makes me scream.
Thanks for reading and sorry for taking everyone's time!
Hey Gabriela, thanks for letting me know about this!
For some reason, it looks like your extra space wasn't automatically applied when you upgraded. I went ahead and applied it manually (and will look into what happened so it doesn't happen again), but you should find you have a lot more storage space now! :)
A convenient page for your reference is the Image Uploads page available in the Data Vault. From there, you'll be able to see how much space you've used and how much space you have left, as well as see a list of all of your images (and how much space each one takes up) in a singular place.
Sorry about the confusion/inconvenience here; it should be resolved now! Feel free to let me know if you need anything else!
A convenient page for your reference is the Image Uploads page available in the Data Vault. From there, you'll be able to see how much space you've used and how much space you have left, as well as see a list of all of your images (and how much space each one takes up) in a singular place.
Oh my, thank you for letting me know about this! It is ineed helpful to see what's going on! And thank you very much! i'll go ahead and start spamming my pages with my drawings then!
I have the same problem qwq
I also have this issue. Please help?
Thanks for letting me know.
@sleepykit @Robot_Puppies Things should work as expected for both of you now. I'll dig back in to find out what happened in the first place. Sorry about that!
If anyone else has this problem, please do let me know!
@andrew (Our Supreme Lord and Overseer) I seem to have a related issue. While I haven't tried to upload loads of images yet, I will eventually.
My Storage space didn't change after I referred someone (Which It's recognises on the referral page), however it's tells me I have a storage of 50mb, it should be 150mb from my understanding.
@andrew (Our Supreme Lord and Overseer) Can you relook into this. It never got fixed, it didn't update my allowance either when I went premium, so I'm still stuck on 50mb.
Hmm, thanks for letting me know. It looks like it's related to Paypal codes, so that gives me a lead on what to fix. I just applied your bonus manually; you should be good now!
@andrew (Our Supreme Lord and Overseer) Thank you. It's all as it should now, so hopefully you can correct the bug. I'd look into referral one too.
I seem to have this problem as well. I currently have a premium account, but I see that I wasn't given the 10 GB of storage.
I'm also having this issue, but I've always been able to upload in the past
@Kailey Thanks for the heads up, you should be good to go now! :)
I have this issue as well.
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