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Overview

Emotional intelligence, often referred to as EQ, has become a critical factor in the success of individuals and organizations in the workplace. The ability to understand and manage one's own emotions, as well as the emotions of others, has been proven to be a key determinant of effective communication and collaboration in the modern workplace. As an experienced author and expert in this field, I have dedicated my career to exploring and understanding the transformative power of emotional intelligence in the workplace.
In this introduction, I will provide an overview of the concept of emotional intelligence and its impact on communication and collaboration, as well as the key principles and strategies for developing and applying emotional intelligence in the workplace.